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ChemDry Metro
Head Office

Suite 1
21 Lindaway Place
Tullamarine VIC 3043

03 9310 5212

Pet Urine Odour Removal Melbourne

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How do I remove urine odour? One word - PURT

ChemDry’s P.U.R.T. (Pet Urine Removal Treatment) is a ground-breaking product specifically formulated to eliminate pet urine odours. This product has shown exceptional results on even the most severe urine damage. Urine in carpeting is a major problem that requires professional restoration work, not just carpet cleaning. But now with the revolutionary P.U.R.T. product your most severe urine damaged areas can be remedied, saving you hundreds or thousands of dollars in replacement costs. 


P.U.R.T is a guaranteed all-in-one bio-enzymatic product that will clean and remove ALL urine odours and may also help to reduce urine stains whether dog urine, cat urine, human urine and household accidents. And P.U.R.T is equally effective on other surfaces apart from carpet. It will permanently remove and clean urine from carpets, fabric, wood floors, cement, tiles, mattresses and other surfaces guaranteed!

Is the Urine a Potential Health Hazard?

Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment via increased levels of bacteria. When urine is first deposited onto a floor or fabric, it has a pH of about 5 or 6, which is on the acid side of the pH Scale. It is easier to remove right then when it is fresh. Once it dries it turns "alkaline", a high pH between 10 to 12 and becomes more difficult to remove. The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to flourish almost immediately.


Some people can have quite severe reactions to the increased levels of bacteria in the form of headaches, nausea, respiratory issues and a general feeling of being unwell.

Why Pet Urine has stained and/or changed my carpet colour?

In it's original acid state the urine begins to oxidize and react with the carpet to create a colour change, which will become permanent if the urine is not removed immediately. Some of this colour change can be attributed to the strong ammonia that forms as the urine passes through bacterial and chemical state change.


If left for days or weeks, depending on the fabric or carpet type, it will change the dye structure, therefore causing permanent staining and even physical damage to the fiber strand itself. Even if the soluble deposits are removed, the damage to the dye structure may already be done.

Why Is The Urine Odour So Pungent?

There are two sources of odours associated with urine. The first comes from bacteria that grow abundantly in dark warm places with a never-ending food source. Your pet can feed the bacteria daily! This bacteria growth and breakdown of the urine creates amino acids. These complex organic compounds will often work deep into the fibers to a point of becoming part of the fiber. This can present a challenging situation. The waste materials and gases from the decomposing urine create an unpleasant odour. When dried urine is re-moistened, it gives off an ammonia gas. If smelled once it is seldom forgotten.

 
The second source of odour is chemical odour that is present even when the bacteria have been killed. This explains the reason that more than sanitizing is necessary to neutralize odours from urine. Urine also presents additional odour problems when the relative humidity is high. The salts and crystals that are left behind as the urine dries are hydrophilic and draw water to them. Dried urine is often easy to smell in the humid months because the salts attract the moisture, the moisture evaporates putting out a greater proportion of odorous ammonia gas. You must get rid of the urine salts in and under the carpet to get rid of the pet odor. That's why simply cleaning existing urine spots WILL NOT remove any associated odour. In fact, it could INCREASE the odour in the air space for a temporary period of time.


 

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Facts You Need To Know About Pet Urine In Your Carpeting:


Urine deposited on carpet does not stay there; it penetrates the fibres and contaminates both the backing of the carpet and the flooring material below the carpet. Often, without your knowing, pets will urinate continually in the same general location. Urine odours can permeate from the floor, be it cement or wood, from the tack strip, and even from the framework of the house behind the walls (causing a property to have a distinctive dog smell or cat smell).

 

As the urine dries, the liquid evaporates but the urine crystals become even more concentrated and pungent. Simple cleaning will not remove this odour. Until recently, there was not a product available that was effective at removing pet urine odours. When P.U.R.T. contacts the source of the odour, it immediately begins a chemical reaction that destroys the urine odour.



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How P.U.R.T. Works

  1. Whether from dog urine odour or cat urine odours, the source and severity of the odour are determined using specialised tools and detection aids. 
  2. The carpet will then be rinsed and extracted with a hot water rinse to remove the bulk of the urine crystals.
  3. In worst cases, the carpet is pulled back in the suspected areas to reveal the extent of the damage.
  4. If necessary, the underlay will be removed and replaced.
  5. An odour blocking shellac may be applied to the subfloor if determined necessary.
  6. P.U.R.T will then be applied heavily to the tack strip, sub floor, the baseboards and the carpet backing. It is necessary to apply this product heavily enough to dampen all areas affected by the urine. (Rule of thumb is that we need to match the equivalent amount of PURT with the amount of urine present. Get this right and success is guaranteed.)
  7. Over the next 24 to 48 hours (sometimes longer), the ingredients in P.U.R.T. will react with the urine, and break down the odour causing components. It should be noted that at this time the urine odour will increase while the chemical reaction is taking place. (Off-Gassing)
  8. This chemical reaction is eradicating the urine at a molecular level ensuring all traces of the odour causing bacteria are removed.
  9. Once this "off-gassing" chemical reaction has ceased the P.U.R.T process has been completed and you are left with a odour free 100% sanitary result. It is truly amazing!

It should be noted that the quantity of PURT required is like looking into a crystal ball, however our Technicians use their years of experience, industry training and product knowledge to make a very well educated and informed "guess". If it is recommended that 3 batches of PURT are required for your particular problem, and you decide you only want to proceed with 2 batches, then we cannot and will not guarantee the result. This is simply because we need to match the quantity of urine in your carpeting with enough PURT to counteract the odour causing molecules. Quite simply, this is how the product works.

 

 

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Removing Pet Urine Odour from Rugs

Urine marks from pets are probably the most common of all stains in area rugs. They present a special problem because urine actually changes the chemical composition of dyes once it has had a chance to set. Sometimes the urine actually causes non-reversible physical damage to the fibers themselves; however the biggest request we get is about the urine odour rather than the stain. Urine odour removal from a rug is a very different set of steps compared to wall to wall carpeting.


ChemDry Metro has a purpose built rug spa where urine contaminated rugs are flushed and submerged in an odour-counteracting spa treatment. After several stages of urine treatment the rugs are thoroughly dried in a controlled environment so that no traces of moisture remain. This unique process in our wash pit removes all traces of urine right through the thickness of the rugs fibers guaranteeing the odour removal 100% or your money back.

 


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If your property is affected by even the smallest amount of pet urine please feel free to contact us for a no obligation free estimate. Please call us on 1800 75 31 30 or alternatively email us at info@chemdrymetro.com.au


 


 


CHEMDRY METRO'S 100% MONEY BACK GUARANTEE


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We offer a 100% money-back guarantee. Our goal is to provide you with the most outstanding service experience you have ever received! Based on realistic outcomes, if you are not delighted with the carpet cleaning service experience you receive from us, we will rush back to your location and remedy the situation and if need be, clean sections of your carpet again free of charge. If you are still unpleased, we will issue a 100% refund up to $500.00 upon request.

 

You therefore really have nothing to lose when hiring our services. The reason we can make such an offer is because we believe in our service.  This is an iron clad guarantee provided by a family business that cares about you and the results we achieve for you.


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