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ChemDry Metro
Head Office

Suite 1
21 Lindaway Place
Tullamarine VIC 3043

03 9310 5212

Why Trust Chem-Dry Metro For Your Cleaning Needs?

 

Five Star Technician Certification & Training:

Training is an integral part of the Chem-Dry culture, and all Chem-Dry Carpet Cleaning Technicians undertake a rigorous 5-Star Training and Development program. This ensures that they are fully trained in all aspects of the unique Chem-Dry cleaning process, differing types of fabric/fibers and Chem-Dry service delivery standards. Our 5-star technician training program has been designed to promote industry best practice, and utilizing these practices while undertaking the cleaning of your home or business, our technicians earn the reputation of being the world's greatest carpet and upholstery care professionals. Our intense program ensures that all our Chem-Dry carpet cleaning technicians are delivering on the Chem-Dry Brand Promise.

 

At Chem-Dry, learning is an ongoing exercise.  To take the desire for excellence one step further and to ensure that our customers keep coming back year after year, Chem-Dry Metro routinely conducts its own in-house training sessions with hands-on demonstrations and practical tests. We also participate in and undertake ongoing training with Jena-Dyco International at the Academy of Fabric & Floor Care, in the areas of carpet cleaning, upholstery cleaning, rug cleaning, leather cleaning, water damage restoration, etc. It truly does set us apart from the rest and is part of the reason we can boast of a 75-80% repeat customer rate … something we are very proud of indeed!

 

Reliability:

The most frustrating thing about tradesmen is that they fail to phone or turn up on time. If, on the rare occasion we are running a few minutes behind due to an unforeseen circumstance, we will call you with an update. Because we own and operate the business ourselves, it is important to us to keep all our clients happy, and turning up on time is one of our top priorities.

 

Security:

All Chem-Dry Metro Carpet Technicians are carefully screened, with clearances and background checks. You can feel safe knowing that you are dealing with a national company, and take comfort in the knowledge that we have a vested interest in the business and its reputation. Confidentiality between us and our clients is vital, so our policy is to discuss personal or business related matters only with the person in charge and/or their appointed delegates. You can invite us into your home or workplace with confidence.

 

Service:

All Chem-Dry Metro Technicians are fully trained carpet and upholstery cleaning professionals. We have completed the highest possible industry recognized training in all areas of carpet cleaning, upholstery cleaning, spot and stain removal and water damage restoration. Each technician carries their industry qualifications with them at all times.

 

Insurance:

Chem-Dry Metro is fully insured, up to $20 million in public liability cover.

 

Price:

Chem-Dry Metro is known for providing quality work at a fair price, and we are not finished until you are completely satisfied. We are not the cheapest in the industry, nor are we the most expensive. We provide a value-for-money carpet and upholstery cleaning service. In fact, with our patented Hot Carbonating Extraction method and environmentally safe solutions, we leave behind no dirt-attracting residue, which in turn saves you money.

 

Quality Assurance:

Chem-Dry Metro routinely conducts its own in-house training sessions with hands-on demonstrations and practical tests.  We also participate in and undertake ongoing training with Jena-Dyco International at the Academy of Fabric & Floor Care, in the areas of carpet cleaning, upholstery cleaning, rug cleaning, leather cleaning and water damage restoration.  We can boast of a 75-80% repeat customer rate.

 

Chem-Dry Advantages:

Chem-Dry offers a complete menu of services designed to provide households, businesses and facility managers with the highest quality of service in the industry. With our patented process and environmentally safe solutions, Chem-Dry delivers:

 

Superior Cleaning Technology utilizing cleaning methods.100% safe and non-toxic

Low moisture process that which is cleaner, and is drier and healthier.dries in 1-2 hours

Quick dry times and low moisture cleaning means less chance of slips and accidents occurring, and for businesses servicing the public, this can be vital. No chance of potential law suits.
We use no chemicals or shampoos, so therefore leave behind no sticky or dirt attracting residue.

 

 

Chem-Dry Metro Services:

  • Carpet Dry Cleaning & Protection
  • Specialised Stain Removal Treatments
  • Rug Drop Off (to our premises) or Door to Door Pickup and Delivery Service
  • In factory specialized rug submersion bath (mineral spa bath for the dirtiest of rugs)
  • Upholstery Cleaning & Protection
  • Leather Cleaning & Protection
  • Mattress Cleaning & Sanitising
  • Dust Mite / Anti Allergen Treatments
  • Anti-static Treatments
  • Anti- Microbial Sanitising (Bacteria Removal Treatments)
  • Specialised Odour Removal Treatments (ie: Food Odours, Cigarette Smells, etc)
  • Pet Urine and Odour Removal Treatments
  • Carpet Repairs & Re-Stretching
  • Carpet Spot Dying (Bleach Marks)
  • 24 Hour Emergency Flood Damage Service (Water Damage Restoration)
  • Fire Damage Restoration
  • Tile & Grout Cleaning & Sealing

 

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