How do I remove urine odour? One word – P.U.R.T
ChemDry’s P.U.R.T. (Pet Urine Removal Treatment) is a ground-breaking product specifically formulated to eliminate pet urine odours. This product has shown exceptional results on even the most severe urine damage.
Urine in carpeting is a major problem that requires professional restoration work, not just carpet cleaning. But now with the revolutionary P.U.R.T. product your most severe urine damaged areas can be remedied, saving you hundreds or thousands of dollars in replacement costs.
P.U.R.T is an all-in-one bio-enzymatic product that will clean and remove ALL urine odours (and 
may possibly help to reduce urine stains whether dog urine, cat urine, human urine and household accidents). And P.U.R.T is equally effective on other surfaces apart from carpet. It will permanently remove and clean urine odours from carpets, fabric, wood floors, cement, tiles, mattresses and other surfaces!
Is the Urine a Potential Health Hazard?
Pet urine can cause permanent damage to your floors and fabrics. It can also create an unhealthy indoor environment via increased levels of bacteria. When urine is first deposited onto a floor or fabric, it has a pH of about 5 or 6, which is on the acid side of the pH Scale. It is easier to remove right then when it is fresh. Once it dries it turns “alkaline”, a high pH between 10 to 12 and becomes more difficult to remove.
The warm acid state of the urine offers a perfect breeding ground for bacteria, which begin to flourish almost immediately. Some people can have quite severe reactions to the increased levels of bacteria in the form of headaches, nausea, respiratory issues and a general feeling of being unwell.
Why Pet Urine has stained and/or changed my carpet colour?
In its original acid state the urine begins to oxidise and react with the carpet to create a colour change, which will become permanent if the urine is not removed immediately. Some of this colour change can be attributed to the strong ammonia that forms as the urine passes through bacterial and chemical state change.
If left for days or weeks, depending on the fabric or carpet type, it will change the dye structure, therefore causing permanent staining and even physical damage to the fibre strand itself. Even if the soluble deposits are removed, the damage to the dye structure may already be done. (Sometimes the dyes have become unstable, but it is not until you attempt to clean the carpets, that the damaging effects of the urine can be seen. It should be noted that this is not the fault of the cleaning process, rather the fact that the urine (feces or vomit) has caused physical damage to the carpets molecular structure. In some instances, if this is the case, we can spot-dye the carpets to try to disguise the damage)
Why Is The Urine Odour So Pungent?
There are two sources of odours associated with urine. The first comes from bacteria that grow abundantly in dark warm places with a never-ending food source. Your pet can feed the bacteria daily!
This bacteria growth and breakdown of the urine creates amino acids. These complex organic compounds will often work deep into the fibres to a point of becoming part of the fibre. This can present a challenging situation. The waste materials and gases from the decomposing urine create an unpleasant odour. When dried urine is re-moistened, it gives off an ammonia gas. If smelled once it is seldom forgotten.
The second source of odour is chemical odour that is present even when the bacteria have been killed. This explains the reason that more than sanitising is necessary to neutralise odours from urine.
Urine also presents additional odour problems when the relative humidity is high. The salts and crystals that are left behind as the urine dries are hydrophilic and draw water to them.
Dried urine is often easy to smell in the humid months because the salts attract the moisture, the moisture evaporates putting out a greater proportion of odorous ammonia gas.
You must get rid of the urine salts in and under the carpet to get rid of the pet odour. That’s why simply cleaning existing urine spots WILL NOT remove any associated odour. In fact, it could INCREASE the odour in the air space for a temporary period of time.
Facts You Need To Know About Pet Urine In Your Carpeting:
Urine deposited on carpet does not stay there; it penetrates the fibres and contaminates both the backing of the carpet and the flooring material below the carpet.
Often, without your knowing, pets will urinate continually in the same general location. Urine odours can permeate from the floor, be it cement or wood, from the tack strip, and even from the framework of the house behind the walls (causing a property to have a distinctive dog smell or cat smell). As the urine dries, the liquid evaporates but the urine crystals become even more concentrated and pungent.
Simple cleaning will not remove this odour. Until recently, there was not a product available that was effective at removing pet urine odours.
When P.U.R.T. contacts the source of the odour, it immediately begins a chemical reaction that destroys the urine odour.
How P.U.R.T. works
- Whether from dog urine odour, cat urine odour or even human urine odour, the source and severity of the odour are determined using specialised tools and detection aids.
- The carpet will then be rinsed and extracted with a hot water rinse to remove the bulk of the urine crystals.
- In worst cases, the carpet is pulled back in the suspected areas to reveal the extent of the damage.
- If necessary, the underlay will be removed and replaced (very severe cases).
- An odour blocking shellac may be applied to the subfloor if determined necessary (very severe cases).
- P.U.R.T will then be applied to the affected areas. It is necessary to apply this product heavily enough to dampen all areas affected by the urine. (Rule of thumb is that we need to match the equivalent amount of P.U.R.T with the amount of urine present. Get this right and success is guaranteed.)
- Over the next 24 to 48 hours (sometimes longer), the ingredients in P.U.R.T. will react with the urine, and break down the odour causing components. It should be noted that at this time the urine odour will increase while the chemical reaction is taking place. (Off-Gassing)
- This chemical reaction is eradicating the urine at a molecular level ensuring all traces of the odour causing bacteria are removed.
- Once this “off-gassing” chemical reaction has ceased the P.U.R.T process has been completed and you are left with a odour free 100% sanitary result. It is truly amazing!
It should be noted that the quantity of P.U.R.T required is like looking into a crystal ball, however our Technicians use their years of experience, industry training, product knowledge as well as vital information provided by you, to make a very well educated and informed “guess”. In some cases we may not get it right, and there may be areas that get missed for whatever reason (no urine “markers” fluoresce under UV black light, you didn’t think your pet had urinated in a certain area, the list could go on); in those instances we would need to return to apply P.U.R.T to those spots (An additional charge would apply for the P.U.R.T product, not for subsequent cleaning).
If it is recommended that 3 batches of P.U.R.T are required for your particular problem, and you decide you only want to proceed with 2 batches, then we cannot and will not guarantee the result. This is simply because we need to match the quantity of urine in your carpeting with enough P.U.R.T to counteract the odour causing molecules. Quite simply, this is how the product works.
However if you proceed with the assessed amount, then we will stand behind the process with a money back guarantee of the P.U.R.T product (It should be noted that we will not refund the carpet cleaning cost as this has nothing to do with the P.U.R.T product, rather its job is to remove dirt and embedded soils from your carpet).
Removing Pet Urine Odour from rugs
Urine marks from pets are probably the most common of all stains in area rugs. They present a special problem because urine actually changes the chemical composition of dyes once it has had a chance to set.
Sometimes the urine actually causes non-reversible physical damage to the fibres themselves; however the biggest request we get is about the urine odour rather than the stain.
Urine odour removal from a rug is a very different set of steps compared to wall to wall carpeting.
ChemDry Metro has a purpose built rug spa where urine contaminated rugs are flushed and submerged in an odour-counteracting spa treatment. After several stages of urine treatment the rugs are thoroughly dried in a controlled environment so that no traces of moisture remain.
This unique process in our wash pit removes all traces of urine right through the thickness of the rugs fibres.
After this process is undertaken, only then can we see if there has been any resulting staining or fibre damage from the urine. In some instances we are able to spot-dye the stain to attempt to disguise the damage. This is a case by case scenario and we will discuss this with you.
IMPORTANT NOTE: If your carpet is affected by urine, it is already damaged. Our job is to attempt to remove the odour and bacteria. We will NOT be held liable for any stains that the urine has caused. If those stains only become evident after the cleaning, you need to understand that the stain was there from the moment your pet had an accident on the carpet. It was at that point that the carpets molecular structure changed. The acid in the urine (vomit or feces) immediately started a chemical reaction with the dyes of the carpet fibers. Cleaning the carpet has simply revealed those stains)
If your property is affected by even the smallest amount of pet urine please feel free to contact us for a no obligation free estimate. Please call us on 1800 75 31 30 or alternatively email us at info@chemdrymetro.com.au
